Privacy policy

Privacy Policy

Last Updated: September 5, 2026

Off Duty (“Off Duty,” “we,” “us,” or “our”) operates the website https://offdutyblend.com/ and sells beauty products to customers internationally.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit or make a purchase through our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that is reasonably necessary to operate our online store, process and fulfill orders, communicate with customers, and provide our services.

Information You Provide to Us

When you place an order, we may collect information such as:

Your name
Shipping address
Email address
Order and product information
Information necessary to process and fulfill your purchase

We do not intentionally collect telephone numbers for marketing purposes.

Payment information is processed through Shopify and the payment providers available through our store. Off Duty does not intentionally store complete payment-card information on its own systems.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by Shopify and third-party services used by our store. This may include information such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Cookies and similar technologies
Information relating to your interaction with our website
Advertising and marketing identifiers

The information collected automatically may be used to operate, secure, analyze, and improve our website and to support advertising and marketing activities.

2. How We Use Your Information

We may use personal information to:

Process, fulfill, and deliver your orders
Provide order confirmations and shipping updates
Communicate with you regarding your order or questions
Provide customer support
Process refunds, returns, and other transactions
Detect, investigate, and prevent fraud or unauthorized activity
Operate and maintain our website
Improve our products, website, and customer experience
Understand how visitors interact with our website
Conduct advertising and marketing activities
Comply with applicable laws and legal obligations

We aim to collect and use only information that is reasonably necessary for these purposes.

3. Shopify

Our online store is hosted and operated using Shopify. Shopify provides the technology used to operate our storefront, process orders, and support various functions of our ecommerce business.

Shopify may process personal information and technical information in connection with your use of our store. Shopify may also use cookies, pixels, and similar technologies in accordance with its own policies and the settings applicable to our store.

For more information about Shopify's handling of personal information, please review Shopify's Privacy Policy.

4. Payment Processing

Payments made through our website are processed through Shopify and/or third-party payment providers made available through Shopify.

We do not intentionally store complete credit-card numbers or other full payment credentials on our own systems.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

5. Sharing Your Information

We may share personal information with third parties when reasonably necessary to operate Off Duty and fulfill your order.

These third parties may include:

Shopify and Service Providers

We share information with Shopify and service providers that help us operate our ecommerce business, process orders, provide website functionality, process payments, prevent fraud, and provide other business services.

Suppliers and Fulfillment Partners

We may provide our suppliers or fulfillment partners with information necessary to fulfill and ship your order.

This may include your:

Name
Shipping address
Order information
Other information reasonably necessary to fulfill your purchase

Our suppliers and fulfillment partners may be located in different countries. We share information with them only as reasonably necessary to fulfill your order and provide the products you purchased.

Advertising and Marketing Providers

We use Meta and may use other advertising and marketing technologies to advertise our products, understand advertising performance, and measure interactions with our website.

These services may collect or receive information about your device, website activity, cookies, identifiers, or interactions with advertisements, subject to the applicable settings and policies of those services.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies may be used to:

Enable our website to function properly
Remember preferences
Maintain shopping-cart functionality
Understand website traffic and usage
Improve website performance
Measure advertising effectiveness
Support advertising and marketing

Some cookies may be placed or controlled by third-party services, including Shopify and advertising providers such as Meta.

Depending on your location, you may have options to control certain cookies or similar technologies through our website's privacy or cookie controls. Shopify provides merchants with tools for configuring cookie banners and customer privacy settings in applicable regions.

7. Meta Advertising

We use Meta advertising technologies, which may include the Meta Pixel or similar technologies.

These technologies may allow us and Meta to understand interactions with our website and measure or improve the effectiveness of advertisements.

Depending on applicable law and your location, this processing may constitute targeted advertising or the sharing of information for advertising purposes. Where required, we will provide applicable choices or opt-out mechanisms.

8. International Customers and Data Transfers

Off Duty sells products internationally. As a result, your personal information may be processed, stored, or transferred in countries other than the country in which you live.

Those countries may have privacy laws that differ from the laws in your country.

Where required by applicable privacy laws, we will use appropriate safeguards for international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete and maintain records of transactions
Fulfill orders
Provide customer support
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, and regulatory requirements
Enforce our agreements

When information is no longer reasonably necessary, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

11. Children's Privacy

Off Duty is intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18 for the purpose of purchasing products through our website.

If you believe that a person under 18 has provided personal information to us, please contact us so that we can take appropriate steps.

12. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Request information about how your information is collected and used
Object to or restrict certain processing
Request a copy of certain personal information in a portable format
Opt out of certain targeted advertising or sharing of personal information
Withdraw consent where processing is based on consent

These rights vary depending on applicable law and may be subject to certain exceptions.

For example, California residents may have rights under the California Consumer Privacy Act, including rights to know, delete, correct, and opt out of certain sales or sharing of personal information.

13. How to Submit a Privacy Request

To make a privacy-related request, contact us at:

Email: offdutyfix@gmail.com

Please include enough information for us to understand your request and verify that it relates to you where verification is required by law.

We will process privacy requests in accordance with applicable law.

14. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third parties before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:

Off Duty
Email: offdutyfix@gmail.com
Website: https://offdutyblend.com/